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Medway HTMC

Cliffe, Medway

This highways term contract for Medway Council covers all aspects of highway maintenance, revenue, day to day repairs, small works, gully emptying, road markings and winter maintenance.

Schemes are also carried out on carriageways and footways in a rolling programme of projects that are negotiated during the year. The area covered includes the historic towns of Rochester, Chatham, Gillingham and Strood, an area dominated by the rivers Medway and Thames.

Early on in the contract a series of joint workshops allowed both teams to develop a business plan to be the foundation of the on-going partnership.

Contracts Manager, Andy Scotter, said: "The Client's positive approach to our team was built on the personal relationships developed in the workshops. This was helped by working together as a team to find solutions to problems which were identified early in the process.

"We now have an excellent relationship with our client, supported by clearly defined guidelines and simple process charts that we have developed together. The workshops continue, developing initiatives, such as us joining the Considerate Contractor's Scheme to raise our customer service profile.

"Our client expects high standards in all we do with relationships on the ground, building on a growing sense of trust."

The work is carried out in a wide variety of locations, from dense urban streets and the Medway Tunnel to rural Garden of England countryside.

Andycontinues: "The client requires us to use as much recycled materials as possible, so our recycling ethos contributes substantially to the Council's targets. For example in our recycling material segregation area, we store paving and other materials from the historic high streets, reusing where we can to upgrade and constantly improve the street scene."

The works are delivered using a mixture of directly employed production and support staff with key supply chain partners delivering specialist works, but all under our livery.

In addition to delivering the contract, we sponsor the local Medway Walking Bus scheme. The scheme promotes healthy living, road safety and care for the environment by encouraging school children to walk to school.

Facts and figures

  • Client
    Medway Council
  • Contract Period
    August 2007 - July 2017
  • Contract Extension
    5 one year extensions to end of July 2017
  • Contract Value
    6m per annum
  • Project categories
    Highways Maintenance

Learn more about this project?

Contact Andy Scotter »

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